FREQUENTLY ASKED QUESTIONS
Can’t find what you’re looking for? Get in touch with our team at online@burdockbrewery.com.
DELIVERY
How does Delivery work?
GTA Express:
Delivering to the GTA in 1-2 business days Mon-Fri. For same day delivery, find us on Uber Eats!
Ontario Courier Shipping:
Delivering to the rest of Ontario, typically takes between 4-6 business days.
You must be 19+ years of age and home at the time of delivery to receive your order. Please have your ID ready for verification.
How much does shipping cost?
Shipping is FREE on orders of $100 or more, and $15 on orders less than $100.
Who do you deliver to?
We deliver beer, water & merch to all of Ontario. We send merch Canada-wide!
When will I get my order?
GTA Express:
Delivering to the GTA in 1-2 business days Mon-Fri. For same day delivery, find us on Uber Eats!
Ontario Courier Shipping:
Delivering to the rest of Ontario, typically takes between 4-6 business days.
As soon as your order is out for delivery, we’ll email you a tracking link either through Kwiksave or Canada Post. Deliveries will typically be attempted twice before your package is sent to a local depot for pickup. Please allow for extra delivery time during holidays.
Do you ship outside of Ontario?
Merch? Yes! Beer? No (we wish we could, but it's the law). Merch shipping outside of Ontatio is a $15 flat rate sent with Canada Post or GLS.
Can I leave special delivery instructions or a gift note?
Sure thing! Add your instructions or note to the "Add order notes" field before checkout, and we'll do our very best to make it happen.
Can you porch drop?
Sadly, no. Liquor laws require someone 19+ to be home to receive your order.
Can I pick-up my order instead?
We no longer offer online pick-up orders through our website. Pick up orders can be placed for either of our bottle shops through Uber Eats.