FREQUENTLY ASKED QUESTIONS
Can’t find what you’re looking for? Get in touch with our team at online@burdockbrewery.com.
DELIVERY
How does Delivery work?
Toronto Express:
Delivering to Toronto in 1-2 business days. For same day delivery, find us on Uber Eats!
Ontario Express:
Delivering to major Ontario cities in 2-4 business days.
Ontario Courier Shipping:
Delivering to the rest of Ontario, typically takes between 4-6 business days.
You must be 19+ years of age and home at the time of delivery to receive your order. Please have your ID ready for verification.
How much does shipping cost?
Shipping is FREE on orders of $100 or more, and $10 on orders less than $100.
Who do you deliver to?
Check out the postal codes we deliver to and their corresponding delivery option here.
When will I get my order?
Toronto Express:
You'll get your order in 1-2 business days.
Ontario Express:
You’ll get your order in 2-4 business days.
For Next Day & Ontario Express deliveries: As soon as your order is out for delivery, we’ll email you with a 2-hour delivery window and a link to track the progress of your order in real-time.
Ontario Courier Shipping:
You’ll get your order in approximately 4-6 business days. We may ship your package with UPS, ICS or Canada Post (whatever is fastest!). If this applies to your order, you’ll get a tracking number once your order is on the road. Deliveries will typically be attempted twice before your package is sent to a local depot for pickup. Please allow for extra delivery time during holidays.
Do you ship outside of Ontario?
Merch? Yes! Beer? No (we wish we could, but it's the law).
Can I leave special delivery instructions or a gift note?
Sure thing! Add your instructions or note to the "Add order notes" field before checkout, and we'll do our very best to make it happen.
Can you porch drop?
Sadly, no. Liquor laws require someone 19+ to be home to receive your order.
Can I pick-up my order instead?
We no longer offer online pick-up orders through our website. Pick up orders can be placed for either of our bottle shops through Uber Eats.